{"id":16548,"date":"2026-05-20T14:20:19","date_gmt":"2026-05-20T12:20:19","guid":{"rendered":"https:\/\/lekatrading.com\/?page_id=16548"},"modified":"2026-06-24T11:51:46","modified_gmt":"2026-06-24T09:51:46","slug":"faq","status":"publish","type":"page","link":"https:\/\/lekatrading.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"l-section wpb_row us_custom_d2a2d1c0 custom-row-padding hero-background-right height_medium color_primary\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-9 vc_col-lg-6 vc_col-md-7 wpb_column vc_column_container\"><div class=\"vc_column-inner us_custom_f1c73b2c\"><div class=\"wpb_wrapper\"><h1 class=\"w-post-elm post_title us_custom_dc8eb30c has_text_color color_link_inherit\">FAQ<\/h1><div class=\"w-text us_custom_1e0e9307\"><span class=\"w-text-h\"><span class=\"w-text-value\">Do you have questions about our processes, products, or delivery? On this page, you\u2019ll find answers to the most frequently asked questions about LekaTrading and our services.<\/span><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\" id=\"klantenservice-faq\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-3 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div  class=\"vc_wp_custommenu wpb_content_element\"><div class=\"widget widget_nav_menu\"><div class=\"menu-service-container\"><ul id=\"menu-service\" class=\"menu\"><li id=\"menu-item-17344\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-17344\"><a href=\"https:\/\/lekatrading.com\/en\/faq\/\">FAQ<\/a><\/li>\n<li id=\"menu-item-19899\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19899\"><a href=\"https:\/\/lekatrading.com\/en\/bestellen-levering\/\">Ordering &amp; Delivery<\/a><\/li>\n<li id=\"menu-item-19901\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19901\"><a href=\"https:\/\/lekatrading.com\/en\/product-voorraad\/\">Product &amp; Inventory<\/a><\/li>\n<li id=\"menu-item-19900\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19900\"><a href=\"https:\/\/lekatrading.com\/en\/logistiek-levering\/\">Logistics &amp; Delivery<\/a><\/li>\n<li id=\"menu-item-19903\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19903\"><a href=\"https:\/\/lekatrading.com\/en\/voor-wie-gebruik\/\">Who It's For &amp; How to Use It<\/a><\/li>\n<li id=\"menu-item-19902\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19902\"><a href=\"https:\/\/lekatrading.com\/en\/productspecificaties-technische-uitleg\/\">Product Specifications &amp; Technical Explanations<\/a><\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-9 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-tabs accordion-alt-layout style_default switch_click accordion\" style=\"--sections-title-size:18px\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section active\" id=\"h8ca\"><button class=\"w-tabs-section-header active\" aria-controls=\"content-h8ca\" aria-expanded=\"true\"><div class=\"w-tabs-section-title\">Where can I go if I have questions or need help?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-h8ca\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>You can contact us by email (<a href=\"mailto:info@lekatrading.com\">info@lekatrading.com<\/a>) or by phone: call, text, or WhatsApp (+31 (0)6 23 81 33 27). Address and contact information can be found under \u201cContact.\u201d.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"jaeb\"><button class=\"w-tabs-section-header\" aria-controls=\"content-jaeb\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Are his deliveries and products insured or guaranteed?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-jaeb\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes, we guarantee the quality of our products. In the event of damage or defects during delivery, we will take responsibility and provide an appropriate solution (see also our delivery and warranty terms).<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"cd1c\"><button class=\"w-tabs-section-header\" aria-controls=\"content-cd1c\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What does \u201cworldwide delivery\u201d mean? Are there any restrictions?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-cd1c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>We ship to 13 countries in Europe. For countries outside Europe or special destinations, delivery times or rates may vary. In such cases, we recommend that you contact us for a no-obligation quote.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"mf24\"><button class=\"w-tabs-section-header\" aria-controls=\"content-mf24\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What are the shipping costs (by country \/ by product type)?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-mf24\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Shipping costs depend on the number of products, their dimensions, and the destination country. This amount is calculated during checkout in the online store.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"q145\"><button class=\"w-tabs-section-header\" aria-controls=\"content-q145\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Are there volume discounts or tiered pricing for large orders?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-q145\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>A volume discount applies to our stacking racks.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"FAQ Do you have questions about our processes, products, or delivery? On this page, you\u2019ll find answers to the most frequently asked questions about LekaTrading and our services.FAQ Ordering &amp; Delivery Products &amp; Inventory Logistics &amp; Delivery Who It\u2019s For &amp; Usage Product Specifications &amp; Technical Explanations Where can I go for questions or help?You can contact us via email...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"both","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-16548","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/lekatrading.com\/en\/wp-json\/wp\/v2\/pages\/16548","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lekatrading.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lekatrading.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lekatrading.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lekatrading.com\/en\/wp-json\/wp\/v2\/comments?post=16548"}],"version-history":[{"count":0,"href":"https:\/\/lekatrading.com\/en\/wp-json\/wp\/v2\/pages\/16548\/revisions"}],"wp:attachment":[{"href":"https:\/\/lekatrading.com\/en\/wp-json\/wp\/v2\/media?parent=16548"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}