Terms and Conditions
LEKA TRADING B.V.
Chapter 2: Additional Provisions for Consumer Contracts
13. Right of Withdrawal
13.1 The Consumer has the right to cancel the Consumer Agreement within a 14-day withdrawal period without providing a reason.
13.2 The withdrawal period begins on the day after the Consumer or a third party designated in advance by the Consumer—other than the carrier—has received the Product.
13.3 During the Cancellation Period, the Consumer shall handle the Product and its packaging with care. The Consumer shall only unpack or use the Product to the extent necessary to determine the nature, characteristics, and functioning of the Product. The guiding principle here is that the Consumer may only handle and inspect the Product as he would be permitted to do in a physical store.
13.4 To exercise their right of withdrawal, the Consumer must notify Leka Trading B.V. of this using the attached model form or by another unambiguous method.
13.5 The Consumer must return the Products as soon as possible, no later than fourteen (14) days after the day following the date on which the Model Form was signed and sent, to Leka Trading B.V. The Products must be returned with all included accessories and, as much as possible, in their original condition and packaging.
13.6 The costs of returning the Products are the responsibility of the Consumer.
13.7 Leka Trading B.V. will refund the Price paid by the Consumer, including any shipping costs, as soon as possible, but no later than fourteen (14) days after receipt of the Product.
14. Exceptions to the Right of Withdrawal
14.1 The right of withdrawal does not apply to the following Products:
- Products that can spoil or become stale quickly;
- Products that, for health or hygiene reasons, are not suitable for return and whose seal has been broken after delivery;
- Products that, by their very nature, have been irrevocably mixed with other items after delivery;
- Audio and video recordings and computer software whose seals have been broken after delivery;
- Newspapers, periodicals, or magazines, excluding subscriptions to these;
- Products manufactured in accordance with the Consumer's specific instructions;
- Products that clearly have a personal touch;
- Products that, by their nature, cannot be returned